FAQ and Contact me

A confidential space to explore the thoughts, feelings and challenges in your life

How long will I need to have counselling?

There’s no fixed or ideal length of time for the counselling process, it varies from person to person and will often depend on the depth of the issues faced. While I work on an open-ended basis with clients, I find it is helpful for us to review at 6 weekly intervals. Throughout our work you are able to decide how long your therapy will last, and in return my aim is to make sure therapy continues for only as long as it is of benefit to you.

This depends on what your needs are. Some people find that after only a very few sessions they have some clarity and focus and are ready to end the therapy. Other people value the ongoing support and relationship with me and will continue to come for months, or years. There is no 'one-size-fits-all' when it comes to therapy.

How long will I have to wait?

My aim is to give you a clear idea of waiting times when we first speak, if my schedule is full I may offer to keep your details. However, due to the nature of open ended counselling, I maybe unable to offer a timeline. If this is the case I will be honest with you when we speak.

Will everything I say be kept confidential?

Confidentiality is one of the main ways in which therapy differs from many other forms of helping - for example, talking to friends or family does not offer the same degree of confidentiality as talking to a counsellor. Because of this confidentiality you should feel freer to talk about whatever you wish to. However, it may initially take time to settle into therapy and the process, this is normal.

No therapist can offer 100% confidentiality.

In particular, if someone tells me that they are thinking of harming themselves in a way that I believe puts them at serious risk, or if someone tells me that they are doing something that could put others at risk, I may not be able to keep such information confidential. However, breaking confidentiality is rare, and usually only happens after talking to the person concerned. I am also under legal obligation to disclose certain information if the law dictates so.

Can a friend or relative be in the room?

When you come for counselling it's important that you feel free to talk about whatever is important to you. Sometimes, you may not be clear what those issues are. Having a friend or family member with you is not usually helpful because they may have their own personal agenda or wishes for you. Even if this is just that they want to be supportive, or want you to 'get better', this can prevent us opening issues up.

When you come for therapy, you may need to explore thoughts or behaviours about which you feel ashamed or embarrassed and you may censor yourself so as not to hurt someone, or you may find that what they want you to talk about is not really what you need to discuss.

Sometimes, family/friends can even be part of an underlying issue which needs to be aired and discussed. Usually, people who ask this question are nervous about coming for a session alone, or they are anxious for the person who is thinking about arranging sessions. This anxiety is quite normal, and you will not be forced to talk about anything you feel uncomfortable about - but you do need to be able to talk about whatever is important. For this reason, I do not see clients accompanied by friends or family.

My location

I work from my peaceful therapy rooms just outside of Odiham (RG29 1JE) and see clients from Basingstoke, Fleet, Farnham, Alton, Aldershot and surrounding areas. As the location is in North Hampshire it also borders with Surrey and Berkshire with access from the M3 and A30.

In addition to providing face-to-face therapy, I also offer online sessions for clients via Zoom . Please contact me to find out more about how online therapy works.

Fees & availability

Counselling sessions last 50 minutes, usually taking place on a weekly basis, and cost £65 per session.

Please contact me for my current availability. I offer sessions weekday daytimes and evenings.

Get in touch

Feel free to contact me using this form or via:


If you have any questions about how counselling works, or to arrange an initial assessment appointment I will get back to you as soon as possible.

You can also leave a voicemail at 07852325637. I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.

All enquires are usually answered within 24 hours, and all contact is strictly confidential.

©2022 Claire Crampton

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